Frequently asked questions

Once your booking is confirmed, a prepayment (deposit) equal to the percentage shown on the villa page is taken from the total amount. The balance is paid to the villa owner on arrival. A damage deposit is collected at check-in and refunded at check-out.

For villas tagged "Instant book", your request is confirmed straight away. For all other villas, the owner replies within 24 hours at the latest; if there is no reply, the request lapses automatically and you are not charged anything.

Each villa's cancellation policy (Flexible, Moderate or Strict) is shown on the villa page and in your booking summary. Refunds are calculated on the prepayment, based on the number of days left before check-in.

Under Turkish Law No. 7464, only homes holding a permit from the Ministry of Culture and Tourism are listed. The permit number is shown on every villa page, and the "Permit verified" badge means our team has checked the document.

At villas tagged "Secluded" and "Secluded pool", the pool is screened by walls, planting or covers so that it cannot be seen from neighbouring properties or the road. Our team awards these tags only after checking the photos and virtual tour.

Use the "Message host" button on the villa page to send a message. For your security, phone numbers and email addresses are hidden in messages until your booking is confirmed.

Apply via the "List your villa" page. Our team will call you, check your permit and open your owner panel. You manage your photos, 360° tour, drone video and calendar yourself from the panel.

The standard commission rate is 15% and is charged only on completed bookings. There is no membership fee. Featured placement (showcase) is an optional paid service.

Yes. In your panel, add your iCal link under Calendar → External calendars; your booked dates will be blocked automatically. You can also export your go4villa calendar as an iCal feed.